When choosing a security company for your business, bigger isn't always better.
When deciding on a supplier for your business, whether it's a supplier directly related to your business output, or a service provider, like a security company, that enables and enhances the day-to-day running of your business, there is often a misconception that bigger is better: many think the bigger or more well-known a company, the better service they provide.
This misconception is particularly common in the security industry, where many businesses think it's only big names who can efficiently and cost-effectively take care of your security. But, increasingly, SMEs and larger organisations are favouring small and medium sized security and CCTV providers to look after all aspects of their business's security.
HERE ARE THREE OF THE KEY REASON'S WHY:
1. Bespoke Service: security solutions designed specifically for your business.
Larger security companies often build and offer pre-designed security packages based on industry or property size. But no two industry sites are the same, nor can one two-acre property be deemed the same as another two-acre property. Each property has its own risks and factors for consideration, meaning one-size will never fit all.
At a smaller security company, every solution is designed on a case-by-case basis specifically for the client and property in question. This bespoke service is carried right through the lifetime of the partnership too. As a client’s business grows, its property develops or expands, or uses and logistics change, so too will the security solution. Smaller security companies are better positioned to make tweaks as necessary, meaning your security solution is always optimised for your business at the current time.
2. Stronger relationships with security company management.
In smaller security firms, company directors, senior management and security engineers are often the same people! So, when you are visited by the security engineer who will assess your property, you are in direct contact with the person who is responsible for making the strategic security decisions. This not only improves action time, but it means your ‘account manager’ will never be over-ruled by a senior executive. In a smaller security firm, your account manager is the senior executive!
Also, larger firms are more likely to experience greater staff turnover, meaning the person acting as your account manager may not always be in that role. Because we develop relationships with the person within a role and not the role itself, if that person leaves, so does the relationship you’ve had.
3. Quicker response and action time from smaller security copmanies.
Larger security companies are often slowed down by bureaucracy and red tape. On enquiry, you might only speak to someone in a call centre who redirects your query to an account manager, who in turn needs to arrange for an engineer to assess your business's requirements before they can book a site visit. In small to medium sized security companies, an engineer's site visit can be arranged during your first call.
When it comes to any business's security, time is crucial. Any delays in the implementation of a suitable security system can leave your business exposed and at risk.
In Hanntec Security and Engineering, our security engineers are in direct contact with our clients from the get-go. This means decisions can be made quickly, questions answered immediately, tweaks and amendments made promptly and clients benefit from greater flexibility with their security partner. This is something only a smaller security company like Hanntec can provide.
